Product Manager

SocialPilot is a fast-growing B2B SaaS company helping SMBs and agencies manage their social media effortlessly. They are seeking an experienced Product Manager to lead the development of their Online Reputation & Listings Management product line, focusing on customer solutions and product enhancements.

Responsibilities:

• Conduct in-depth market, competitive, and user research to guide product strategy
• Collaborate with UX/UI teams to create intuitive, user-centric product experiences
• Partner with engineering to translate product ideas into seamless, high-performing capabilities
• Work with marketing to strategize and execute go-to-market and feature adoption plans
• Author clear, detailed product briefs and specs that align with business and user goals
• Define success metrics, run experiments, and use analytics to iterate and improve
• Contribute to product discovery and execution for our Online Reputation & Listings Management platform
• Identify opportunities to simplify workflows and improve customer outcomes through thoughtful use of AI and automation

Requirements:

• 3+ years of experience in product management at a SaaS company
• Proven success in building and scaling at least one product or multiple impactful features
• Experience conducting user interviews and turning insights into actionable plans
• Strong understanding of modern UI/UX principles, experience with Figma is a big plus
• Excellent communication and spec-writing skills, you clearly define the what, why, and how
• Technical fluency to effectively partner with engineering teams
• Solid stakeholder management and cross-functional collaboration skills
• Comfortable working in a fast-paced, iterative, and data-driven environment
• Experience with 0→1 product journeys
• Familiarity with social media or marketing technology products
• Experience with reviews, customer feedback, listings, or reputation management products
• Exposure to AI-assisted SaaS workflows or automation features