Product Manager - RMS

Motorola Solutions is a global community focused on keeping people safer everywhere through innovative technologies. They are seeking a Product Manager for their Response & Reporting Product organization to manage the product roadmap, align it with product strategy, and integrate AI and ML capabilities into their RMS products.

Responsibilities:

• Manage the roadmap, prioritizing features that offer AI-driven competitive advantages
• Develop business cases, explicitly assessing the ROI and strategic value of AI/ML initiatives
• Identify customer needs and market trends, including emerging AI and GenAI applications in public safety
• Evaluate competitive intelligence, focusing on their adoption and innovation in AI
• Align, track, and drive inter-product dependencies at the roadmap level
• Create business plans and proposals for new initiatives, with a strong focus on AI/ML product proposals
• Collect, curate, and promote the most relevant ideas into features, particularly innovative AI/ML features that redefine public safety workflows
• Explore new ways of improving existing services and products as a way of increasing profitability, including applying generative AI or machine learning to enhance service efficiency
• Define which ideas should be promoted to features to achieve key objectives for the product line and business
• Solicit feedback and requests from customers and field teams and ensure this is seamlessly integrated into the product planning and development processes
• Gather customer and sales feedback and voice of customer
• Develop strong relationships with UI/UX teams and work in close partnership with research and design colleagues, ensuring the ethical and effective deployment of AI features
• Actively involved in initiative and epic creation and refinement, integrating AI tooling into development and analysis processes for efficiency
• Responsible for building, refining, and maintaining the team backlog, including user stories, defects, and research spikes
• Review and prioritize the backlog as part of the preparatory work for release and sprint planning, including coordination of dependencies
• Participate in the appropriate agile ceremonies
• Establish vision and goals for sprints and releases, including AI/ML model deployment and monitoring strategies
• Track product success through metrics and KPIs, and define metrics for AI/ML feature performance and impact
• Help define market offer and structure
• Work with enablement organizations to make products orderable and deliverable
• Define and support implementation of training, support and deployment requirements
• Manage risks and resolve issues that affect release scope, schedule and quality, particularly those related to data, bias, and fairness in AI/ML solutions
• Coordinate overall release project and schedule
• Facilitate sales and channel training, including training on the value proposition of new AI capabilities
• Assist pre-sales with custom project requests
• Define and ensure implementation of go-to-market assets including demo environments, training materials, and presentations
• Demonstrate new pre-release features

Requirements:

• Bachelor's Degree
• 4+ years of Product Management, Product Owner, Engineering/Technical, or Public Safety roles within the software industry
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Must be able to obtain background clearance as required by government customer