Project Delivery Manager

Unlimited Tech Solutions is a RevOps consultancy and Certified HubSpot Partner that specializes in delivering high-performance growth engines on the HubSpot platform. The Delivery Manager is responsible for the successful delivery of client projects, managing project scope, budget, timeline, and risks while ensuring client satisfaction and effective communication among stakeholders.

Responsibilities:

• Manage a portfolio of multiple (10+) concurrent client projects
• Own project delivery from cradle to grave – directly responsible and accountable for the success of each project in the portfolio
• Proactively manage project scope, budget, timeline, and risks to ensure that projects are delivered profitably and to the client’s satisfaction
• Serve as the primary point of contact for clients in all project-related matters and facilitate effective communication with other project team members (e.g., Solution Architect, individual contributors)
• Lead cross-functional project teams consisting of 3-5 SMEs, ensuring alignment with project goals
• Managing project staffing, resourcing projects with SMEs as needed to deliver project commitments while balancing overall resource utilization to meet the company’s broader obligations
• Oversee implementation to ensure that delivered work product meets client requirements and respects project constraints
• Disciplined, comprehensive use of project management tools to ensure that stakeholders have clear visibility of project progress at any given time
• Build and maintain strong client relationships, identifying new opportunities for growth and collaborating with the sales team to capitalize on these opportunities

Requirements:

• Demonstrated experience (3+ years) directly leading the delivery of software implementation projects
• Proven ability to effectively manage a portfolio of multiple concurrent projects
• Highly developed communication skills, both written and verbal
• Confidence in client interactions, including navigating complex or difficult situations and managing expectations in challenging circumstances
• Ability to foster a partnership environment with clients to be seen as a valuable resource
• Proactive risk management and ability to produce appropriate mitigation plans
• Accountable, mature, responsible, organized, and delivers on promises
• Experience working in a fast-paced environment while being able to manage and prioritize changing deadlines
• You may be located anywhere, but you must be able to work U.S. West Coast hours (PST or MST)
• Experience with HubSpot or other CRM implementations
• Experience with software integration and data migration projects is a significant asset