(Remote) Product Marketing Specialist

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. They are seeking a Product Marketing Specialist to support the product marketing team through competitive intelligence, documentation, and analytics, while working closely with various teams to enhance marketing strategies.

Responsibilities:

• Run and maintain our AI-assisted competitive intelligence program
• Synthesize the intelligence into a succinct, simple, actionable copy for marketing and revenue
• Maintain and update competitive documentation (template for above)
• Deliver monthly competitor summaries for internal teams
• Track competitor pricing, feature releases, and GTM activity
• Own and maintain the Product Marketing Confluence portal
• Ensure documentation in the portal is accurate, organized, and regularly updated
• Help create clear documentation that enables sales, marketing, and product teams
• Work with Product Operations to build dashboards that track product marketing performance
• Support weekly, monthly, and quarterly reporting
• Analyze data related to:
• Product launches
• Marketing campaigns
• Content performance
• Surface insights that help improve marketing and product strategies
• Partner with Product Marketing, Product Management, Product Operations
• Help ensure teams have the information they need about products, competitors, and market trends

Requirements:

• 5+ years of experience in marketing operations, competitive intelligence, and data/analytics reporting
• Strong written and verbal English skills, with experience producing clear documentation
• Experience conducting competitive research and data analysis for a product
• Strong analytical and organizational skills
• Ability to work independently in a remote environment
• Self-starter / able to work independently
• Comfortable sharing insights and speaking up when you identify risks, trends, or opportunities
• Experience in B2B SaaS or technology companies
• Experience building or contributing to marketing/go-to-market dashboards
• Familiarity with BI tools such as Looker, Tableau, or Power BI
• Advanced Excel or Google Sheets skills
• Experience using AI tools for research and analysis
• Experience supporting product launches or GTM initiatives