Customer Service Representative (Multilingual - Russian, Mandarin, Cantonese, Hindi, Urdu, Bengali, Creole, Korean)
United States of America
Full Time
1 week ago
$18 USD
No H1B
Key skills
Call center experienceTyping (35 WPM)Windows 10Multilingual fluency in RussianMultilingual fluency in MandarinMultilingual fluency in CantoneseMultilingual fluency in HindiMultilingual fluency in UrduMultilingual fluency in BengaliMultilingual fluency in CreoleMultilingual fluency in KoreanCommunication
About this role
Global Talent Scouts is a staffing service seeking to hire 50 Remote Customer Service Representatives to support a healthcare enrollment program. The role involves assisting clients with healthcare enrollment services and ensuring accurate processing of forms.
Responsibilities:
- Assisting clients with healthcare enrollment services
- Educating clients on managed care options
- Ensuring accurate processing of enrollment/disenrollment forms
Requirements:
- 1–2 years call center experience
- Strong typing skills (35 WPM)
- Basic computer proficiency (Windows 10 required)
- Excellent communication and customer service skills
- Ability to learn quickly and work in a structured environment
- High School Diploma or equivalent
- Must be fluent in reading, writing, and speaking the assigned language
- Windows 10 laptop/PC (No Chromebooks)
- USB wired headset (no Bluetooth allowed)
- Minimum 25 Mbps internet speed (50 Mbps preferred shared connection)
- A stable wired internet connection is required
- U.S. Citizens only (no international background checks allowed)
- Some Saturday work required
- Reliability and attendance are critical to success