Senior Manager - Digital Product Manager

CVS Health is dedicated to transforming the health care experience and is seeking a Senior Manager – Digital Product Manager to enhance customer experiences through high-quality software solutions. This role involves leading software engineering initiatives, collaborating with cross-functional teams, and ensuring project delivery aligns with business objectives in a dynamic environment.

Responsibilities:

• Partner with multiple Product Owners and Product leadership team right from the ideation phase to mature the product concepts and helps them with IT evaluation exercise (SWAT)
• Work with multiple IT and business areas to develop IT solution, strategy, MVP (Minimum Viable Product and provides the IT Guidance ranges/cost estimates
• Coordinate release planning, oversees delivery milestones, resolves issues, and removes the barriers that may hinder project execution
• Proactively evaluates all work that is in flight, builds contingency plans, and executes corrective action on a timely basis to mitigate risks such as scope and/or budget variances
• Ensure that projects/enhancements align with the Commercial Product delivery objectives by thoroughly understanding the business segment's drivers and issues
• Identify and leverage project interdependencies to ensure synergy between the projects and to promote benefits realization across the portfolio. Proactively identifies additional cost-savings to reduce overall project expenses
• Ensure delivery milestones are met, and project activities are completed on time for successful IT delivery
• Work closely with Product Managers, Sales teams, Underwriters, Compliance, various Business areas and Technology Teams including Architecture, Security, and Infrastructure
• Provide insights into Current State of Technical capabilities
• Leverage strong technical skills to develop and manage multiple concurrent, time-bound Product implementations
• Work collaboratively with cross functional domain/technical teams
• Innovative mindset with strong conviction for Technology Excellence
• Keep abreast of technology advances across various lines of business with keenness to cross apply the innovations across Lines of Business
• Strong Client Interfacing, Stakeholder Management and High Impact Communication skills
• Collaborate with the program business and the individual domain teams and/or vendors to translate overall project/ business objectives to application specific needs
• Create and maintain functional and technical documentation, including system designs, workflow, and ensure end to end traceability is maintained
• Explore new tools, frameworks, and techniques to improve digital solutions and drive innovation within the engineering team

Requirements:

• 7+ years of experience of Product Manager experience, preferably with Commercial Medical Product Development collaborating with various stakeholders in maturing a Product Concept from its initial stages, providing directional guidance, advising on technical capabilities, collaborating on roadmap followed by design and implementation
• 6+ years of experience in collaborating with external Vendors that support various Programs (e.g., Maternity, Chronic Conditions, Clinical engagement etc.) for Commercial Plan Sponsors
• 5+ years of experience in working with Engineering, and Cross functional team to solve complex business and/or technical problems
• 4+ years of experience independently managing deliverables
• 3+ years of experience in effort estimation
• Proven experience independently leading and completing tasks
• Prior experience in dealing with a wide variety of stakeholders across the spectrum
• Effective written and verbal communication skills within and across teams
• Experience with complex systems and solving challenging analytical problems
• Previous experience in delivering new Commercial Medical Product Concepts within tight budgets and challenging timelines