OCM Training Manager

KLC Consulting, Inc.

Requirement for:      OCM Training Manager/ Tallahassee, FL

Contact:                     Maggie Manning: ,

Client:                         Florida Department of Corrections, Carlton Building at 501 South Calhoun Street and 315 South Calhoun Street, Tallahassee, FL

Due Date:                   May 28, 2026 by 11am EST

Term                           July 1, 2026 through June 30, 2027 with a possible one (1) year renewal term

The Department''s OIT is seeking the services of an experienced Technical Training Manager under the working title of Organization Change Management (OCM) Manager.

LOCATION: The work shall be conducted on-site with the Department''s OIT at the Carlton Building at 501 South Calhoun Street and 315 South Calhoun Street, Tallahassee, Florida

SCOPE OF WORK/JOB CHARACTERISTICS: The OCM Manager will lead change strategy, planning, and execution for a large-scale cloud modernization program impacting multiple business units, enterprise processes, and technology platforms. This role is responsible for ensuring stakeholders are prepared, aligned, and supported throughout the transition from legacy systems and practices to modern, cloud-based capabilities. The duties and responsibilities of this position are as follows:

·         Develop and maintain a comprehensive OCM strategy and roadmap aligned with the cloud modernization program''s goals, timelines, and milestones;

·         Conduct stakeholder analyses, change impact assessments, readiness assessments, and organizational risk evaluations;

·         Design and implement change management plans, including communication strategies, stakeholder engagement, training and enablement, and adoption measurements;

·         Partner closely with program leadership, project managers, business leads, and technical teams to ensure successful integration of change activities into program delivery;

·         Create and deliver targeted communications, presentations, and leadership briefings;

·         Oversee training development, delivery planning, and end-user enablement efforts in coordination with training teams;

·         Establish metrics and Key Performance Indicators (KPIs) to monitor adoption, engagement, and readiness;

·         Use data to adjust strategies;

·         Manage resistance mitigation strategies, issue escalation paths, and feedback loops to drive sustained adoption;

·         Coach leaders and managers on their roles in driving organizational change;

·         Ensure OCM activities adhere to organizational standards, policies, and governance requirements; and

·         Serve as a trusted advisor to executives and stakeholders on change strategy, organizational alignment, and workforce transition impacts.

NOTE: In addition to the above list, the selected Candidates must successfully complete a Level II Background Check.

Submissions Must Include

1.      Candidate’s Resume (limited to a maximum of three (3) pages, highlighting relevant and recent experience) along with any supporting documentation, if desired (i.e., skills matrix, recommendations, etc.)

2.      Knowledge, Skills, and Abilities Matrix

3.      References

4.      Exhibit E - Resume Self-Certification Form

5.      All selected candidates are required to complete the Department''s Security Awareness Training within 30 calendar days of hire.

Must Complete the following Education, Experience, and Skills Matrices

Education

Degree / Date of Graduation

University / School

Required: A bachelor’s degree from an accredited college or university in Organizational Development, Business Administration, Communications, Human Resources, Information Systems, or a related field,

 

 

Preferred:  A master’s degree from an accredited college or university in Organizational Development, Industrial or Organizational Psychology, Business Administration (MBA), Public Administration (MPA), or a related field;

 

 

 

Equivalent Experience

Years of Experience

or four (4) years of equivalent work experience is required.

 

 

Preferred Certifications

Certification / Certification #

Date of Certification / Certifier

Formal change management certifications such as Prosci Change Management Certification, Association of Change Management Professionals (ACMP), Certified Change Management Professional (CCMP), Society for Human Resource (HR) Management Certified Professional (SHRM-CP), or Society for HR Management Senior Certified Professional (SHRM-SCP) for change or HR integration;

 

 

Project management or Agile certifications such as Project Management Professional (PMP®) or Project Management Institute Agile Certified Practitioner (PMI-ACP), and Certified Scrum Master (CSM) and Professional Scrum Master (PSM);

 

 

 

Required Qualifications

Years of Experience

Year Skills Last Used

A minimum of five (5) years of progressive experience in OCM, business transformation, or enterprise program management;

 

 

Demonstrated leadership in change management for large-scale, multi-year technology modernization or cloud migration initiatives;

 

 

Proven experience developing and executing OCM strategies, communication plans, training plans, and stakeholder engagement frameworks;

 

 

Strong background with enterprise-wide impacts across people, processes, and technology;

 

 

Experience working within complex organizations with diverse stakeholder groups, cross-functional teams, and executive leadership;

 

 

Hands-on experience with Awareness, Desire, Knowledge, Ability, and Reinforcement (ADKAR), Prosci, or similar change management methodologies; and

 

 

Familiarity with Agile, hybrid, or iterative delivery environments.

 

 

 

Preferred Qualifications

Years of Experience

Year Skills Last Used

Experience supporting government, public sector, or highly regulated environments;

 

 

Prior experience with cloud modernization programs involving Amazon Web Services (AWS), Azure, or Google Cloud transformations;