Key skills
AIStakeholder ManagementCommunicationCollaborationPenetration Testing
About this role
Job Title: Cyber Fraud Fusion Center SME
Location: Remote - Canada
Location: Remote - Canada
Position Summary:
We are seeking a Cyber-fraud Fusion Center Subject Matter Expert (SME) to help design, operationalize, and enhance capabilities that bring together cybersecurity and fraud functions. This role will focus on breaking down silos between cyber and fraud teams, improving coordinated detection and response, and supporting the development of a scalable fusion-center operating model aligned to enterprise security, fraud, and risk priorities. The ideal candidate brings deep hands-on expertise across security operations, fraud risk, threat analysis, controls, and stakeholder collaboration, with the ability to translate complex technical and governance requirements into practical operating procedures and client-ready solutions.
Key Responsibilities:
- Lead the design and refinement of cyber-fraud fusion center capabilities, processes, and operating models.
- Bridge cybersecurity and fraud teams to improve joint visibility, intelligence sharing, and coordinated response workflows.
- Define requirements for integrating security telemetry, fraud signals, case data, and investigative insights into actionable operational processes.
- Advise on detection, monitoring, escalation, and response use cases spanning cyber and fraud threats.
- Develop governance guardrails for testing, monitoring, and operational oversight, including approval thresholds and controls to ensure activities do not exceed authorized scope.
- Document solution approaches, tools, and testing methods clearly for internal stakeholders and clients, including what technologies are used, what data may be accessed, and how outputs are governed.
- Partner with legal, privacy, compliance, and technology stakeholders to address questions related to data handling, hosting, storage, and jurisdiction-specific privacy requirements.
- Support evaluation of tooling and testing approaches, including adversarial testing, red team exercises, API testing, and other validation methods relevant to cyber-fraud workflows.
- Contribute to client presentations, requirements gathering, workshops, and technical interviews for specialized hires supporting fusion-center initiatives.
Required Qualifications:
- Proven experience (minimum ~5 years) in cybersecurity operations, fraud operations, or a fusion-center environment that connects both domains.
- Strong understanding of SOC processes, cyber threat detection, incident response, fraud investigations, and cross-functional operating models.
- Experience defining or implementing governance and control mechanisms for security testing, monitoring platforms, or high-risk technical workflows.
- Ability to communicate clearly with technical and non-technical stakeholders on issues such as data usage, hosting, evidence handling, and oversight requirements.
- Experience producing documentation for tools, testing methods, controls, and customer-facing technical or risk discussions.
- Familiarity with privacy and regulatory considerations that affect security and fraud operations, including regional data protection expectations.
- Strong stakeholder management and collaboration skills across security, fraud, engineering, compliance, and client teams.
- Ability to operate in ambiguous, fast-evolving environments requiring both strategic thinking and hands-on execution.
Preferred Qualifications:
- Experience in financial services, payments, or highly regulated environments.
- Familiarity with adversarial AI testing, red teaming, penetration testing, and API security assessment methods.
- Experience building operating models that balance automation with human approval and governance checkpoints.
- Exposure to client-facing consulting, staff augmentation, or vendor-partner delivery models.
- Experience participating in interviews and assessing highly specialized security talent.
Core Competencies:
- Cybersecurity and fraud domain expertise
- Operational design and process improvement
- Risk and control mindset
- Privacy and compliance awareness
- Executive communication
- Technical documentation
- Cross-functional collaboration
- Pragmatic problem-solving