Customer Service Representative

Stewart Title is a global real estate services company recognized for its commitment to employee growth and an inclusive work environment. The Customer Service Representative role involves promoting Stewart’s services, providing administrative support to sales teams, and ensuring customer success while adhering to sales goals.

Responsibilities:

• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

Requirements:

• High school diploma required
• Typically requires 0-2 years of related work experience
• Bachelor's preferred