Cribl is a company building telemetry infrastructure for the AI era, partnering with major enterprises to manage and analyze telemetry data. They are seeking a Sales Engineering Manager to lead a global team focused on Storage & Analysis product lines, responsible for talent management, mentorship, and supporting sales initiatives.
Responsibilities:
- Lead a global Sales Engineering team focused on Search & Lake product lines, and ensuring success of new product launches
- Own full people leadership responsibilities for your team including hiring, onboarding, performance management, career development & coaching in line with Cribl’s manager expectations
- Provide ongoing mentorship to SEs to teach technical and non-technical pre-sales techniques for securing new clients, managing customers, as well as account expansion across multiple solutions
- Continually assess and develop technical capabilities of each team member to ensure each SE reaches and maintains required technical knowledge to effectively perform their pre-sales duties
- Reinforce sales methodology and best practices, as well as ensure proper use of our CRM system
- Provide periodic performance reviews, assess skill sets, handle personal issues, and provide personal/professional development opportunities
- Support Sales Reps + SE teams with their sales campaigns and customer management activities in order to ensure a high rate of success and achieve revenue targets, by assessing customer information, identify and address problem areas, formulate relevant solutions, and present solutions effectively
Requirements:
- Proven ability to communicate effectively in presentations in person, via telephone, and through remote conferencing with executive level customers, direct reports, and the Cribl Leadership Team
- Background of successfully selling into both new and existing customers
- Ability to teach ways to identify new and existing opportunities through consultative selling methodologies
- A history of successfully leading a technical pre-sales team that drives target attainment
- Must be able to lead a team and meet monthly, quarterly, and annual quota requirements
- Bachelor's Degree or equivalent AND 3-5 years of experience in a customer facing role OR equivalent combination or education and experience
- Ability to travel up to 30%, including domestic and international travel, to support customer engagements, partner activities, and field operations
- This position may require stand-by, on-call, or off-hours duties
- Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously
- Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards customers and co-workers
- Background in Cloud, Security, or AI/ML preferred