Hired Recruiters is a company dedicated to helping people look and feel their best through a SaaS-enabled Beauty Marketplace. The Senior Product Manager (Payments) will own the product and customer experience, collaborating with cross-functional teams to define and enhance the payment ecosystem.
Responsibilities:
- Define the payment ecosystem for SS
- Technical payment integration
- Reimagine the e2e payment experience for both client in pros
- Consider entire journey from online to offline in-store experience
- Own fraud, compliance
- Help define how our product will become the go-to, SaaS-enabled, Beauty Marketplace
- Deeply understand your customers and identify their top needs
- Ruthlessly prioritize opportunities by synthesizing thorough research and data analysis
- Take full ownership of the product and drive solutions from inception to impact
- Rally a team of cross-functional partners to identify and deliver high-value products
- Drive continuous value to the community and the business through iterative product development
- Define and analyze metrics to inform decisions and measure success
- Conduct user research to identify and validate product initiatives
- Inspire through well-defined and transparent vision, strategy and insights
- Keep our community first, while moving fast with optimal results
Requirements:
- 7+ years of product management experience
- Demonstrated success defining and launching excellent products
- Experience using lean, user-centric, and insight-driven product development
- Ability to thrive in a fast-paced, collaborative, dynamic environment
- Have an owner-mindset but lead through empowerment
- Excellent written and verbal communication skills
- Has managed complex software products
- Has payments / fraud / compliance experience