Product Manager

Flip is a company that specializes in Voice AI solutions for eCommerce brands and healthcare providers. They are seeking a Product Manager to own product direction, shape solutions, and drive execution across various voice experiences and automation capabilities.

Responsibilities:

• Own defined areas of Flip’s product end to end, including defining product direction, shaping solutions, and driving execution across core voice experiences, automation capabilities, and real-world product behavior
• You care about the customers’ customers and understand their needs along their consumer journey
• Own the success of one or more core product features, focusing on measurable outcomes and real-world impact - not just outputs, timelines, or feature delivery
• Collaborate with Customer Success, Engineering, Sales, and Marketing to ensure strong product adoption, clarity of value, and real customer impact
• Comfortable meeting with our customers (Retail or Healthcare companies), and are confident in showcasing to them how we can increase their phone automation over time
• A copilot to Engineering when it comes to setting priorities, making detailed specs, helping with QA, as each additional call automated is an additional dollar in revenue
• Know why each new feature is impactful and important and can align with Marketing on getting it to the right customers
• Set a high bar for execution, usability, and coherence across the vertical portal
• Excited to continue delivering our WEEKLY product releases (https://flipcx.com/product-releases/)