Lead Product Manager

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. The Lead Product Manager will drive the build and delivery of the next-generation web experience platform, collaborating with product managers to implement scalable product strategies and workflows, while ensuring reliable releases that enhance user engagement and business impact.

Responsibilities:

• Execute full product delivery lifecycle for our web experience platform, ensuring reliable releases that drive measurable user engagement and business impact
• Lead continuous discovery through regular customer interviews and rapid experimentation, maintaining deep connection with legal professionals' evolving needs
• Work alongside 2 product managers to implement product strategies and workflows with potential for org-wide deployment, leading by example with empowered team principles that drive consistent business outcomes
• Operate as part of empowered product teams with engineering and design, focusing on solving customer problems rather than building prescribed features
• Navigate complex technical dependencies across multiple teams and Microsoft Office integrations while maintaining velocity and product excellence
• Champion modern product practices including outcome-focused metrics, assumption testing, and customer-centric decision making throughout the organization
• Practice radical candor in all interactions, providing direct feedback that accelerates team performance while building trust through transparency
• Drive product strategy for your domain based on customer insights, market data, and technical capabilities, making strategic bets that maximize business outcomes
• Influence without authority across cross-functional teams, aligning diverse stakeholders around shared goals and priorities
• Model continuous learning and intelligent risk-taking, fostering an environment where failure advances understanding and innovation thrives

Requirements:

• 7+ years of product management experience with proven track record executing complex, multi-quarter platform initiatives that required coordination across multiple teams
• Strong technical fluency and experience with enterprise content management systems, document workflows, or professional services software
• Hands-on experience with LLM-based product development and related technologies such as semantic indexing, RAG systems, and AI-powered document intelligence applications
• Deep understanding of Microsoft 365 ecosystem and enterprise integration patterns, with familiarity in AI/ML applications for content management
• Comfort operating in high-autonomy environments where you receive context and strategic direction but determine execution approach independently
• Experience with modern product development practices including agile methodologies, feature flags, A/B testing, and instrumentation for data-driven decisions
• Legal technology, regulatory compliance, or highly regulated industry experience strongly preferred but not required