SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. In this role, the Market Access & Development Manager will support regulatory efforts, oversee business operations for existing markets, and identify new commercial opportunities to grow the Starlink customer base.
Responsibilities:
- Conduct in-depth market research to assess demand, the competitive landscape, and any barriers to entry
- Work closely with Starlink’s engineering, operations, logistics, legal, tax, and sales teams to align market development efforts with technical capabilities, product roadmaps, and compliance requirements
- Effectively develop and grow a network of supportive stakeholders across the public and private sectors that can aid in promoting Starlink’s growth in region
- Build and grow a pipeline of commercial opportunities for our Enterprise Sales team to convert into revenue-generating agreements
- Gather, retain, and service diverse customer requirements and work with the product engineering team to iterate on and improve SpaceX offerings to meet the needs of customers. Additionally, shape customer opportunities to fit Starlink product offerings
- Ensuring we adhere to the administrative regulations in our licenses and address any compliance-related matters in a timely manner
- Identify, nurture, and close strategic connectivity opportunities with schools, hospitals, and other high-impact customers in markets you oversee as part of our corporate and social responsibility efforts
- Work with the Strategic Connectivity team to execute and ensure delivery is timely and smooth
- Support our Satellite Policy team in expanding the scope of services SpaceX/Starlink is able to offer in markets across your region
- Monitor geopolitical, economic, and regulatory risks that could impact market access or ongoing regulatory compliance
- Develop mitigation plans and contingency strategies to ensure business continuity
- Track and report on key performance indicators (KPIs) such as the number of new markets entered, regulatory approvals secured, partnership deals closed, and revenue contributions from business development initiatives