Customer Service & Enrollment Specialist

AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort of home. This role offers the chance to make a real impact while developing valuable client service and communication skills in a supportive environment.

Responsibilities:

• Conduct scheduled virtual consultations to understand client needs
• Guide clients through available benefit options and enrollment steps
• Maintain accurate client records and manage follow-up communication
• Deliver professional, client-focused support throughout the process
• Build long-term relationships through consistent service and trust
• Participate in ongoing training, development programs, and team meetings

Requirements:

• Authorized to work in the United States
• Windows-based laptop or desktop with webcam access
• Reliable high-speed internet connection
• Candidates with backgrounds in customer service, consulting, or sales (preferred but not required)