Senior Software Engineer, (AI)

Sprout Social empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. They are seeking a Senior Software Engineer to build, scale, and monitor their AI and Agent platforms, integrating generative AI across their existing ecosystem and collaborating with various stakeholders to enhance their systems.

Responsibilities:

• Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes
• Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement
• Build with AI and agentic AI in your own work, using tools such as Claude Code
• Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods
• Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work
• Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring
• Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs

Requirements:

• 4+ years of experience designing, developing, and supporting production-grade backend distributed systems or platform services at scale in languages such as Java or Python
• 3+ years of experience improving architectural patterns of large-scale software applications
• 1+ years of experience driving root-cause analysis and resolving complex architectural and performance bottlenecks across the entire stack
• 1+ years of experience architecting high-throughput, cost-optimized, and scalable systems that power AI-enabled features
• 1+ years of experience implementing and leveraging LLM and agent orchestration frameworks (e.g., LangChain4j, LangGraph, CrewAI)