Project Manager (Operations Manager)

TeamFicient is a remote company that connects a multicultural team across various time zones. They are seeking an experienced Project Manager / Operations Manager to drive growth by owning project execution, improving internal processes, and supporting business development efforts.

Responsibilities:

• Develop and implement operational strategies that support company growth and efficiency
• Analyze existing workflows and identify opportunities for improvement and optimization
• Plan, coordinate, and oversee multiple projects simultaneously to ensure timely delivery
• Guide team members, delegate tasks appropriately, and maintain accountability across all active projects
• Brainstorm and implement new initiatives to improve project outcomes and operational performance
• Communicate consistently with leadership on project progress, KPI performance, and challenges with proposed solutions
• Create and track KPIs, reports, and operational goals to measure and drive results
• Support sales planning, lead generation, and relationship-building efforts
• Build and maintain partnerships that expand company opportunities and align with overall business objectives

Requirements:

• 4+ years of proven experience as a Project Manager, Operations Manager, or in a similar leadership role
• Strong written and verbal communication skills, with a track record of clear, consistent reporting to leadership
• Experience creating and tracking KPIs, operational reports, and performance goals
• Solid understanding of sales strategy, operational planning, and business development
• Demonstrated ability to lead teams, delegate effectively, and drive accountability
• Experience in the driving school, educational services, or a similar regulated service industry in the United States
• Background in customer service operations, scheduling, or compliance-driven environments
• Experience with operational scaling and partnership development