Telecom Project/Program Manager

Exl Neo is seeking a Telecom Project/Program Manager to oversee multiple large, complex tech projects. The role involves managing project scope, budget, and resources while collaborating with engineering teams and improving software development processes.

Responsibilities:

• Project Leadership: Oversee multiple large, complex tech projects, managing scope, budget, timeline, and resources from start to finish
• Strategy & Road mapping : Define technical direction, create roadmaps, and align technology solutions with business goals, often involving APIs, UCaaS, or core broadband tech (DOCSIS/Fiber)
• Team Collaboration : Lead engineering teams, mentor staff, foster innovation, and bridge gaps between engineering, product, and business units
• Process Improvement : Drive improvements in the software development lifecycle (SDLC), operational maturity, and delivery processes (e.g., creating playbooks)
• Stakeholder Communication : Provide regular updates, manage expectations, and resolve issues with technical and non-technical stakeholders
• Technical Oversight : Serve as a subject matter expert, ensuring secure, high-quality, scalable code, and managing operational health (SLOs, incident response) for critical services

Requirements:

• 5+ years in project/program management, often with 3+ years in leadership, in telecom, software, or related tech fields
• Strong grasp of software architecture, APIs, cloud platforms, CI/CD, Identity & Access Management (IAM), or specific broadband tech
• Bachelors in CS or equivalent experience
• Exceptional leadership, communication, problem-solving, organizational skills, and ability to foster a growth-oriented culture
• PMP certification a plus