System Engineer / Site Reliability Engineer (SRE)

STAFFXPERT LLC is seeking a System Engineer / Site Reliability Engineer (SRE) on behalf of our client in Remote, United States. This role is ideal for a highly experienced IT professional with a strong background in enterprise monitoring, incident management, observability, and infrastructure reliability.

Responsibilities:

• Monitor, analyze, and troubleshoot enterprise applications and infrastructure to improve system reliability and performance
• Perform incident triage, root cause analysis, and resolution for complex production issues
• Utilize enterprise monitoring and observability tools to identify operational risks and recommend improvements
• Collaborate with application owners, DevOps teams, infrastructure engineers, and network administrators to resolve system issues
• Analyze application workflows, dependencies, and system behavior across distributed environments
• Support enterprise reliability initiatives by identifying trends, documenting findings, and implementing operational best practices
• Work with cloud, middleware, database, and operating system technologies to support business-critical applications
• Partner with development and security teams during advanced troubleshooting and service investigations
• Create and maintain technical documentation, reports, and operational recommendations

Requirements:

• 8+ years of experience supporting enterprise-scale systems, infrastructure, or application reliability initiatives
• 8+ years of experience in system monitoring, troubleshooting, incident management, and production support
• 3+ years of hands-on experience with two or more enterprise monitoring tools such as: Dynatrace, Splunk, SolarWinds, ServiceNow Operator Workspace
• Strong technical expertise in one or more of the following areas: Windows Administration, Unix/Linux Systems, Network Engineering, AWS or Azure Cloud Platforms, WebSphere Middleware, Java/JavaScript Development, Oracle or Microsoft SQL Databases
• Experience supporting SaaS, PaaS, cloud-native, or virtualized environments
• Proven ability to independently solve complex technical challenges and lead troubleshooting efforts
• Strong communication, collaboration, and analytical skills
• Proficiency with Microsoft Office tools including Word, Excel, and PowerPoint
• High School Diploma/GED with 20+ years of relevant experience OR Master s degree in Computer Science, Engineering, or related technical field with 10+ years of relevant experience
• Experience with distributed systems, microservices, and cloud-native application environments
• Familiarity with test-driven development (TDD) practices
• Experience with tools such as Oracle Enterprise Manager, Riverbed Aternity, or ServiceNow VTBs
• Experience working with remote or virtual teams
• Strong critical thinking and problem-solving abilities
• Public Trust Clearance is a plus
• Bachelor s or Master s degree in Computer Science, Engineering, Information Technology, or related technical discipline preferred
• Equivalent combination of education and relevant professional experience will also be considered