Key skills
IAMSDLCCI/CDLeadershipCommunicationCollaboration
About this role
Job Title: Program manager
Location: Remote
Type: Contract Position
Job Overview
Key Responsibilities
- Project Leadership: Oversee multiple large, complex tech projects, managing scope, budget, timeline, and resources from start to finish.
- Strategy & Roadmapping: Define technical direction, create roadmaps, and align technology solutions with business goals, often involving APIs, UCaaS, or core broadband tech (DOCSIS/Fiber).
- Team Collaboration: Lead engineering teams, mentor staff, foster innovation, and bridge gaps between engineering, product, and business units.
- Process Improvement: Drive improvements in the software development lifecycle (SDLC), operational maturity, and delivery processes (e.g., creating playbooks).
- Stakeholder Communication: Provide regular updates, manage expectations, and resolve issues with technical and non-technical stakeholders.
- Technical Oversight: Serve as a subject matter expert, ensuring secure, high-quality, scalable code, and managing operational health (SLOs, incident response) for critical services.
Typical Qualifications
- Experience: 5+ years in project/program management, often with 3+ years in leadership, in telecom, software, or related tech fields.
- Technical Skills: Strong grasp of software architecture, APIs, cloud platforms, CI/CD, Identity & Access Management (IAM), or specific broadband tech.
- Education: Bachelor's in CS or equivalent experience. PMP certification a plus.
- Soft Skills: Exceptional leadership, communication, problem-solving, organizational skills, and ability to foster a growth-oriented culture.