Technology Governance Program Business Analyst

NTT DATA is a trusted global innovator of business and technology services. The Technology Governance Program Business Analyst will lead governance and compliance efforts, collaborating with various teams to enhance processes and reporting while ensuring adherence to regulatory standards.

Responsibilities:

• Conduct comprehensive coaching to drive compliance, best practices, and higher code quality across application delivery teams within Truist
• Monitor and track regulatory changes, ensuring that the organization remains compliant with all relevant laws, standards, and industry regulations
• Leads the development, implementation, and revision of corporate standards and procedures to align with policies, best practices, and compliance requirements
• Collaborates with internal and external audit teams, providing documentation and evidence as needed to demonstrate compliance and adherence to governance standards. This role spans from issue intake, investigation, and remediation plan development, through issue remediation and resolution narrative development
• Develop and maintain issue response plans to effectively address and mitigate compliance violations
• Develop and deliver training programs to educate employees on governance, risk, and compliance matters, fostering a culture of awareness and accountability
• Gather data to create automated and ad-hoc reports for management and stakeholders summarizing issue assessments, compliance status, and recommendations for improvement

Requirements:

• Bachelors' degree or equivalent experience required
• Minimum of 3 years of experience as a business analyst, demonstrating a solid understanding of technical concepts and the ability to explain issues to a non-technical audience
• Self-starter, with strong project leadership skills and the ability to actively listen to stakeholders
• Creative problem-solving mindset required, for both overcoming technical issues as well for navigating organizational labyrinths to find appropriate solutions
• Analytical and organizational skills, as well as communication and presentation skills (including reporting and analytics)
• IT governance and compliance experience/exposure
• Masters degree preferred. Prefer a combination of a Bachelors degree in a fine arts discipline (English, History, etc) and a Masters degree in a technical discipline (Computer Science, Math or Statistics, Engineering, etc) – or vice versa
• Knowledge of Platform Services Technology principles and tools, specifically CICD
• Experience with audit processes in financial organizations
• Project management certification
• ITIL Certification
• COBIT Training
• Agile certification