Business System Analyst

Factual Data is a U.S. based credit reporting agency that offers a wide range of consumer credit and verification services vital to the mortgage lending community. The Business System Analyst serves as a critical bridge between business stakeholders and technical teams, translating high-level business requirements into detailed functional specifications and ensuring accurate mapping of data sources as the product portfolio evolves.

Responsibilities:

• Partner with business stakeholders to gather, analyze, and document comprehensive requirements
• Research existing system functionality, database structures, and data flows to inform technical solutions and business decisions
• Serve as the primary owner and maintainer of the data source inventory — mapping products to their underlying data sources, tracking changes, and ensuring accuracy as the product portfolio grows
• Lead solution design and analysis by translating complex business requests into actionable technical requirements
• Create detailed, system-specific functional requirements and technical documentation
• Lead requirement walkthrough sessions with IT teams to ensure clear understanding and alignment
• Serve as connection between sales, customers, business stakeholders, and technical teams throughout the development process — translating in both directions
• Write and run SQL queries across multiple databases to investigate data behavior, validate requirements, and support QA efforts
• Proactively identify potential issues and recommend solutions to prevent project delays
• Maintain critical project documentation and ensure accuracy throughout the SDLC
• Other duties as assigned

Requirements:

• Bachelor's degree required
• 3+ years of experience in Business Analyst or Business Systems Analyst role
• Proven experience writing SQL queries across multiple databases (SQL Server, Oracle)
• Strong analytical and problem-solving capabilities with keen attention to detail
• Demonstrated ability to translate complex technical concepts for non-technical audiences — and business requirements for technical teams
• Proficiency with JIRA and Confluence for project management and documentation
• Experience working effectively in both Agile/Scrum and Waterfall methodologies
• Excellent written and verbal communication skills — comfortable engaging directly with customers and sales teams
• Adaptable and flexible approach to changing project requirements and priorities
• Proactive mindset with ability to anticipate challenges and drive solutions
• Familiarity with AI-powered tools and platforms for work optimization
• Mortgage industry knowledge strongly preferred
• Experience with ETL tools (Alteryx) or data visualization tools (Tableau)
• Basic Python knowledge
• Familiarity with data source mapping or system integration documentation