Location: Santa Clara, CA
Salary: $55.00 USD Hourly - $60.00 USD Hourly
Description: Job Title: Technical Project Manager Location: Duration: Longterm Contract Top Required Skills (as provided) - 50% - Networking knowledge (LAN, WAN, cabling, firewall, TCP/IP routing, etc.)
- 25% - Server, virtualization, storage, and Windows/Linux operating systems
- 25% - Security and audit knowledge
Experience Required Key Responsibilities On-Site IT Coordination
- Oversee and coordinate the work of third-party IT support personnel on-site
- Ensure service quality and compliance with IT policies and factory safety requirements
Stakeholder & Team Collaboration
- Serve as the primary on-site IT contact for factory users and stakeholders
- Coordinate effectively with remote/global IT teams across domains (network, storage, applications, etc.)
Escalation & Issue Resolution
- Handle urgent tier-3 escalations with third-party IT
- Troubleshoot issues related to:
- Network connectivity
- Servers
- Client systems
- Production tools
System Operations Support - Manage day-to-day IT operations including:
- User provisioning
- Hardware/software deployment
- Patch management
- Incident resolution
Application & System Support - Work with global teams to maintain factory systems including:
- MES systems
- ERP systems
- Other critical business applications
Networking - Perform basic troubleshooting:
- Escalate complex issues to specialized teams
Server & Infrastructure Management - Support and maintain:
- Windows servers
- Linux/Unix servers
- Ensure:
- System stability
- Performance optimization
- Security hardening
Routine Maintenance & Monitoring - Perform regular tasks such as:
- OS patching
- Endpoint protection
- System monitoring
- Inventory control
Security & Compliance - Ensure adherence to cybersecurity standards
- Participate in:
- Vulnerability remediation
- Endpoint management initiatives
Asset & Audit Management - Assist with:
- IT asset management
- Documentation
- Audit readiness for local systems
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