eSIM Senior Product Manager

IDT Corporation is a Communications and Money Transfer company seeking a Senior Product Manager – eSIM to drive the strategy, roadmap, and execution of their eSIM product portfolio across digital channels. This role involves anticipating user needs and launching impactful features while collaborating with various teams to enhance product offerings.

Responsibilities:

• Define and execute the product vision and roadmap for digital-first eSIM solutions
• Identify growth opportunities across consumer, enterprise and wholesale markets
• Prioritize features based on customer needs, business impact, and technical feasibility
• Drive end-to-end digital experiences for purchase, activation, and lifecycle management
• Partner with UX/UI teams to design frictionless journeys that maximize adoption and retention
• Own/Track/Report KPIs such as conversion rates, adoption, ARPU, and gross margin
• Translate the eSIM technology stack (SM-DP+, SM-SR, GSMA standards, entitlement servers, carrier provisioning) into product requirements
• Collaborate closely with designers, engineers, and QA teams in an agile environment to deliver features and execute on the roadmap
• Create, maintain, and own sales and marketing product materials (presentations, one-pagers, FAQs, product playbooks, demos) for use across sales channels
• Partner with sales leadership to ensure teams have the right tools and messaging to effectively position and sell eSIM products
• Support marketing campaigns and product launches with product-focused content and collateral
• Align with operations and support teams to enhance provisioning reliability and troubleshooting flows
• Work with marketing and growth teams on acquisition campaigns, promotions, and loyalty programs
• Support business development teams in onboarding enterprise clients and resellers via APIs/SDKs

Requirements:

• 5+ years in product management (telecom, connectivity, or digital services strongly preferred)
• Proven experience launching and scaling digital-first products (mobile apps, e-commerce, or SaaS)
• Exposure to working with telecom operators, aggregators, or connectivity platforms
• Understanding of eSIM/eUICC technology stack
• Familiarity with telecom systems (HLR/HSS, entitlement servers, provisioning flows)
• Comfort working with APIs, SDKs, and integration workflows
• Strong communicator able to craft compelling sales enablement materials
• Data-driven decision-maker with strong analytical and strategic thinking
• Familiarity using tools Google Analytics, Power Bi, Looker, Amplitude
• Ability to translate complex technical concepts into user-centric features and commercial value