Business Analyst (Remote in the US)

First American is a leading title insurance company that values its people and fosters an inclusive work environment. The Business Analyst role involves driving process improvement by identifying opportunities, documenting business processes, and acting as a liaison between various stakeholders to implement solutions.

Responsibilities:

• Defines business process requirements, researches alternatives, prepares presentations, drives solutions, gains consensus, tests to confirm, and implements solutions for a specific business need
• Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions
• Provides informal training as part of implementation process. May provide formal training and support directly to customers
• Working with business partners and SMEs, creates documentation of business processes, training procedures, and standard operating procedures
• Generate and create reports; research and analyze data and report trends to management/ business partners
• Other duties as assigned

Requirements:

• Generally requires BS Degree or equivalent work experience
• Typically have 2- 5 years of directly related experience
• Analytical skills to determine root cause of problems and apply creative and effective solutions
• Ability to analyze a situation, interview, formulate questions, and probe for deeper knowledge/ understanding
• Data management skills
• Has basic knowledge of general business, production, and/or operation environment and general cost benefit awareness
• Good written and oral communication skills in order to define parameters to meet business requirements
• Presentation skills
• Standard MS skill set