IT Project Manager - Senior

ShorePoint, LLC is a fast-growing cybersecurity services firm focused on high-profile customers in both private and public sectors. They are seeking a Senior IT Project Manager to lead IT projects, coordinate service delivery, and ensure alignment with cybersecurity requirements and operational performance.

Responsibilities:

• Serve as a primary stakeholder in IT operational processes supporting the service, providing direction and monitoring significant activities to ensure successful delivery
• Coordinate and manage end-to-end service delivery for customers, balancing requirements, constraints and priorities across stakeholders
• Develop and manage system, network, performance and cybersecurity requirements and ensure they are incorporated into delivery plans and contract language
• Define and manage Service-Level Agreements (SLAs) and support Operating Level Agreements (OLAs) with internal process owners to ensure performance expectations are clear and measurable
• Lead and oversee project budgets, staffing and contractual performance, including tracking delivery against cost, schedule and quality objectives
• Participate in acquisition activities as needed, ensuring procurements and outsourcing efforts include information security requirements consistent with organizational goals
• Perform needs analysis to identify opportunities for new or improved business process solutions and provide recommendations for upgrades and enhancements
• Develop methods to monitor and measure risk, compliance and assurance efforts for assigned projects, initiating corrective actions when issues or variances arise
• Review service performance reports, ensure follow-up on outstanding issues and drive continual improvement through customer satisfaction and internal performance feedback
• Conduct or support audits of IT projects and evaluate procurement effectiveness in meeting information security requirements, recommending improvements as needed
• Conduct import/export reviews for acquiring systems and software and address supply chain risk considerations when applicable

Requirements:

• Advanced degree in a technical/cyber-related field. Direct experience or relevant certifications may substitute for the academic credentials
• 7+ years of relevant experience
• Application Security (App Sec) experience
• Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking
• Applicants must be a U.S. citizen and eligible to obtain and maintain a security clearance, in compliance with federal contract requirements
• Advanced knowledge of the acquisition/procurement life cycle, including system life cycle management principles, software security and the integration of Risk Management Framework (RMF) requirements
• Proficiency in Import/Export control regulations (specifically for cryptography and security technologies) and the ability to evaluate the trustworthiness of project suppliers and products
• Mastery of service management concepts (ITIL) and organizational process improvement models, such as CMMI for Development, Services and Acquisitions
• Understanding of Cloud-based knowledge management, enterprise architectural frameworks and the operational impacts of cybersecurity lapses on the organization's core business mission
• Skill in identifying system performance indicators and translating complex information needs into intelligence collection requirements across the extended enterprise
• Industry recognized certifications