Lead MicroStrategy Cloud Administrator

POSITION GENERAL DUTIES AND TASKS :
Day to Day job Duties: (what this person will do on a daily/weekly basis)

Own and manage MicroStrategy platform operations within MCE, ensuring stability, performance, and reliability across clustered environments
Proactively monitor platform health using Platform Analytics and other tools, and take corrective actions to maintain optimal performance
Support SSO integrations (SAML), user access, and security configurations
Support platform upgrades, new feature enablement, and adoption of evolving MicroStrategy capabilities
Troubleshoot complex platform, reporting, and performance issues, ensuring minimal business disruption
Drive automation and process improvements to reduce manual effort and improve efficiency
Collaborate with cross-functional teams (development, data, cloud, security) for seamless platform operations
Support governance and compliance requirements aligned with enterprise standards
Operate effectively in a fast-paced environment, demonstrating ownership, adaptability, and continuous learning
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
Minimum 5+ years of experience in MicroStrategy platform administration with strong exposure to enterprise BI environments and cloud-based deployments.
Minimum 8+ years of total IT experience in Admin roles.
Strong hands-on experience with MicroStrategy platform administration, including clustered environments and high-availability configurations
Experience working in cloud-based BI ecosystems (AWS / Managed Cloud Environment MCE)
Good understanding of SAML-based SSO integrations and authentication mechanisms
Solid knowledge of SQL, data warehousing concepts, and query performance analysis
Working knowledge of MicroStrategy reporting, including ability to build and analyze Platform Analytics (PA) reports
Familiarity with MicroStrategy tools such as Developer, Workstation, Command Manager, and System Manager
Experience with automation, scripting, and operational efficiency improvements
Exposure to modern capabilities such as AI features, monitoring, and intelligent workflows (nice to have)
Strong understanding of security, access control, and governance models
Ability to quickly learn and adapt to new platform capabilities and frequent product updates
Strong communication, stakeholder management, and problem-solving skills
Strong ownership mindset with focus on platform stability and user experience
Ability to adapt quickly to evolving technologies and MicroStrategy feature releases
Customer-focused approach with strong collaboration skills
Willingness to learn, innovate, and drive continuous improvement
Travel: No travel required.
Degree: Bachelors in Computer Science or equivalent work experience
Nice to Have; (But not a must)
Leveraging automation and AI-driven capabilities