Technical Project Manager

Whisker Labs is on a mission to save lives and property through innovative smart home technology and fire prevention. The Technical Project Manager will lead cross-functional projects, ensuring timely delivery and alignment among various teams and external partners while managing stakeholder communications and project risks.

Responsibilities:

• Serve as the senior project owner on integrations and initiatives with our enterprise partners
• Run the working sessions, manage scope and timeline commitments, drive technical alignment, and own the communication back to both organizations
• Capture decisions and ensure follow-through, escalating as needed
• Lead the projects that span Product, Engineering, Operations, and GTM — platform launches, system integrations, partner portals, digital initiatives, AI tooling rollouts
• Set sequencing, manage dependencies, track milestones and blockers, and drive projects across the finish line with hints of program-level thinking when initiatives stretch across multiple workstreams
• Own the status narrative on the projects you run
• Brief executives clearly
• Frame risks and decisions so senior leadership can move quickly
• Manage stakeholders across every level — director, VP, and C-suite — both internally and at partner organizations
• Lead conversations on APIs, integrations, authentication, and digital workflows without needing a translator
• Pressure-test scope and approach
• Push back when a proposal creates downstream issues
• Establish the operating rhythm that keeps projects predictable — milestone gates, decision logs, risk registers, status communication
• Adapt the cadence to the project; resist ceremony that doesn't earn its keep
• Work closely with Product Managers, Engineers, Programs/Operations leads, and Go-To-Market teams to align on commitments, clarify edge cases, and drive outcomes
• Facilitate the working sessions that resolve hard problems

Requirements:

• 8+ years in technical project management, with senior-level experience driving complex cross-functional initiatives
• Demonstrated track record of running enterprise client- or partner-facing projects end-to-end — you've owned the relationship with senior stakeholders at large organizations, not just attended the meetings
• Strong technical fluency: APIs, integration patterns, authentication, cloud platforms, digital initiatives. You don't need to code, but you need to read an architecture diagram and hold your own with engineering
• Demonstrated ability to lead cross-functional projects across Product, Engineering, Operations, and GTM
• Excellent executive communication — written and verbal. You can write the email to a VP, the status that goes to the executive team, and the briefing that lets a partner make a decision
• Experience driving digital transformation, platform integration, or systems-rollout projects to completion
• Excellent organization, judgment, and follow-through; proven ability to run multiple high-stakes projects concurrently without dropping commitments
• A detail-obsessed, 'get it done' mindset with a bias for action and outcomes
• Experience in insurance, utilities, IoT, or other regulated/partner-driven environments
• Connected device, smart home, or hardware-software platform experience
• Familiarity with AI tooling, automation platforms, or no-code initiatives
• Experience with Jira, Asana, and modern PM tooling at scale
• PMP, CSM, or equivalent certification