Senior Marketing Operations Manager

AlphaSense is a market intelligence company that leverages AI to deliver insights for decision-making. The Senior Marketing Operations Manager will focus on building and maintaining marketing data infrastructure and systems integrations, ensuring operational excellence across the marketing technology ecosystem.

Responsibilities:

• Define, build and maintain scalable data flows and integrations across marketing systems to ensure reliable, consistent and accessible data
• Design and document integration architecture, field mappings, transformation logic, sync behavior and system dependencies
• Monitor and troubleshoot integration failures, synchronization issues and operational bottlenecks
• Partner with RevOps and IT to implement and optimize cross-functional integrations, APIs and automation workflows
• Support onboarding and integration of new marketing technologies and vendors
• Develop and maintain documentation for system architecture, workflows, governance standards and operational procedures
• Help establish scalable standards for system configuration, integration design, change management and operational support
• Support data governance, compliance, audit and security initiatives in partnership with internal stakeholders
• Identify opportunities to improve data quality, reduce manual operational work and increase process scalability through automation
• Partner with Marketing Data & Analytics, RevOps and business stakeholders to support trusted reporting, attribution and funnel visibility
• Support scalable reporting datasets, operational dashboards and data accessibility across systems

Requirements:

• 5–8 years of experience in Marketing Operations, Revenue Operations, Marketing Technology or related operational roles
• Ability to balance strategic thinking with hands-on execution
• Strong understanding of marketing automation platforms, CRM integrations, lead lifecycle management and marketing data architecture
• Experience working with APIs, integration platforms, workflow automation tools or cross-system data flows
• Strong analytical, troubleshooting and problem-solving skills with high attention to detail
• Experience partnering cross-functionally with Marketing, RevOps, IT, Analytics and other technical/non-technical stakeholders
• Comfortable operating in fast-paced, high-growth environments with evolving processes and priorities
• Strong documentation, organization and operational process management skills
• Experience supporting data governance, compliance or audit-related initiatives is a plus