Manager-Instructional Design & Development

Legacy.com is seeking a Manager of Instructional Design & Development to lead the ID&D function within the People Development team. This role focuses on designing cohesive learning programs and driving measurable business impact through effective training solutions.

Responsibilities:

• Oversee an active slate of ID&D projects, including project schedule forecasting, resource planning and assignment
• Lead and manage a team of instructional designers and content developers
• Define and implement design & development standards, tools, and templates
• Drive continuous improvement and innovation through insights from learning analytics, associate feedback, and operational data. Use data to propose new curricula and courses or upgrades to existing curricula/courses
• Research and stay current with emerging educational technologies. Work with the ID&D to implement best practices
• Design and develop instructional materials in a variety of delivery formats for large/complex projects
• Design custom graphics, illustrations, and animations
• Perform testing and QA on all elements of eLearning courses
• Manage large/complex ID&D projects from initiation to project delivery. Develop detailed project plans and design plans. Coordinate and align the work of multiple team members and/or content items in the learning solution
• Maintains turn-around-time for project requests and curriculum feedback
• Work with organization leaders to identify performance gaps
• Conduct performance analysis, including gathering appropriate data and stakeholder needs. Identify root causes and provide recommendations for closing them
• Build and sustain relationships with key functional leadership and Subject Matter Experts
• Serve as a member of People Development's leadership team, including: Set enterprise strategic direction for the People Development group
• Manage requests for training and prioritize projects based on business impact
• Assign People Development resources to projects

Requirements:

• Bachelors degree (or higher) -OR- 4+ years professional work experience
• 5+ years' experience designing adult blended learning content
• 3+ years' supervisory or equivalent leadership experience
• Project management experience within a people development/training function strongly preferred
• Strong business acumen with the ability to connect learning initiatives to measurable operational and financial results
• Outstanding planning, organization, and prioritization skills
• Experience within the telecommunications industry or similarly complex, highly-regulated, and fast-evolving environment
• Demonstrated performance consulting experience
• Proven ability to synthesize dense, technical, or complex information into engaging, practical, scalable, and standardized learning solutions
• Strong creative thinking and problem-solving skills, with the ability to design innovative learning approaches