Key skills
IT Program ManagementIT Project ManagementStrategic PlanningBudgetingProject Management Methodologies - AgileProject Management Methodologies - WaterfallProject Management Methodologies - HybridMicrosoft ProjectJira AlignServiceNowProcess OptimizationChange ManagementAgile Certification SAFeAgile Certification CSMAgile CertificationAgile Certification equivalentPMP CertificationPMI-ACP CertificationHealthcare Industry ExperienceMedicare/Medicaid Domain KnowledgeStakeholder ManagementJiraAgileLeadershipProject ManagementCommunicationCollaboration
About this role
Humana Inc. is a leading U.S. healthcare company, and they are seeking a Manager of IT Project Management. This role is responsible for overseeing and driving the successful planning, execution, and delivery of IT Programs/Projects, managing a team of project managers, and ensuring alignment with organizational objectives.
Responsibilities:
- Lead and mentor a team of IT project managers, provide direction and vision, ensuring alignment with organizational goals and strategic objectives
- Manage a portfolio of IT projects, including resource allocation, prioritization, and status reporting
- Oversee the planning, execution, and delivery of a portfolio of projects, ensuring consistency in process, methodology, and quality standards
- Lead, mentor, and develop a team of project managers, supporting their professional growth and performance. Facilitate collaboration, resolve conflicts, and promote a high-performance culture
- Optimize resource allocation across projects, balancing capacity, skills, and business priorities
- Institutionalize the project management best practices, including Agile and Lean methodologies. Promote continuous improvement and adoption of the enterprise approved tools or techniques
- Serve as a primary point of contact for senior stakeholders, ensuring clear communication of project status, risks, and dependencies. Build strong relationships with business, IT, and cross-functional partners
- Proactively identify, assess, and mitigate risks and issues across all managed projects. Support escalation and resolution processes
- Track and report on project and program performance using key metrics. Ensure projects are delivered on time, within scope, and on budget
- Guide teams and stakeholders through organizational or process changes, facilitating adoption and minimizing disruption
- Ensure adherence to corporate policies, regulatory requirements, and governance frameworks for all projects
Requirements:
- 5+ years of experience in IT Program/Project management with strong strategic planning, budgeting, and analytical skills
- 2+ years in a leadership or supervisory role with the proven ability to lead, mentor, and develop high-performing project teams
- 3+ years of experience managing Programs and multiple concurrent projects in a large, complex environment
- 5+ years of experience with project management methodologies (e.g., Agile, Waterfall, hybrid)
- 5+ years of hand on experience with the tools, and project management platforms (e.g., Microsoft Project, Jira Align, ServiceNow)
- 2+ years of experience with process optimization, change management, and implementation of best practices
- Excellent written and verbal communication, presentation, and stakeholder management skills
- Agile Certification (SAFe, CSM, or equivalent)
- PMP, PMI-ACP, or similar certification
- Experience in the health care industry & understanding of Medicare/Medicaid domains
- Bachelor's degree in computer science, Information Technology, Business Administration
- Experience in change management methodologies and frameworks (such as ADKAR, Prosci, or Kotter)