Role : Enterprise Observability & AIOps Architect (App + Infra) 
Location: Remote (Dallas, Texas )  Duration: 1 Year (with possible extension) 
Role Overview 
We are looking for an experienced Enterprise Observability & AIOps Architect to design, modernize, and lead enterprise-scale observability ecosystems spanning applications, infrastructure, cloud platforms, databases, and operational workflows.
The ideal candidate will combine strategic architectural leadership with strong hands-on expertise in modern observability and AIOps platforms, driving operational excellence and AI-driven transformation across large enterprise environments.
 
Key Responsibilities Enterprise Observability Architecture

Lead enterprise-wide observability assessments across applications, infrastructure, cloud, and databases

Define current-state and target-state architectures

Drive monitoring rationalization and tool consolidation strategies

Establish standards for telemetry, tagging, service identity, alerting, and dashboards

Define scalable operating models aligned with SRE, ITSM, and platform engineering


Application Observability

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Architect solutions for:
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APM, distributed tracing, logs & metrics, RUM, synthetic monitoring

Define SLI/SLO-driven monitoring strategies

Improve service visibility, dependency mapping, and telemetry quality

Build observability for microservices, APIs, Kubernetes, Azure-native & legacy systems

 Infrastructure & Platform Observability

Design observability across cloud, middleware, databases, and batch systems

Analyze alert duplication, routing inefficiencies, and monitoring overlaps

Define event correlation, severity models, enrichment, and ownership frameworks

 AIOps & Intelligent Operations

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Design and implement:
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Event correlation & noise reduction
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Intelligent alert prioritization
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Anomaly detection & predictive insights
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Root cause analysis & contextualization
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Enable AI-driven workflows for:
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Incident reduction
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MTTR optimization
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Automated remediation
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 ITSM & Operational Integration

Integrate observability tools with ServiceNow, CMDB, and incident workflows

Define monitoring-to-incident processes and governance frameworks

Establish KPI-driven operational maturity models

 
 Governance & Blueprinting

Develop enterprise standards, onboarding blueprints, and playbooks

Define reusable observability patterns and reference architectures

Establish Day-1 observability models for new services

 Required Experience

15+ years in observability, SRE, platform engineering, AIOps, or production operations

Proven experience in enterprise observability transformation and monitoring rationalization

Strong background in hybrid cloud and distributed systems

Experience working with executives, enterprise architects, and platform teams

Deep understanding of incident management and reliability engineering

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Enterprise Observability & AIOps Architect

Key skills

About this role