Lead Site Reliability Engineer - Remote

CentralSquare Technologies is a leading provider of public sector software in North America, dedicated to supporting public servants with technology designed for impact. They are seeking a highly skilled Senior Cloud / DevOps Engineer to support and modernize their cloud environments, focusing on improving scalability, reliability, security, and operational efficiency across mission-critical systems.

Responsibilities:

• Design, build, and maintain AWS-based infrastructure supporting production and non-production environments
• Implement and maintain Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, or equivalent
• Develop and support CI/CD pipelines for infrastructure and application deployments
• Partner with application teams to improve deployment reliability and performance
• Create and maintain automation scripts and tooling (Python, Bash, PowerShell, etc.) to reduce manual operations
• Improve system reliability through self-healing mechanisms, monitoring, and alerting
• Support SRE-style practices including incident response, root cause analysis, and continuous improvement
• Design and support cloud networking (VPCs, subnets, routing, VPNs, security groups, NACLs)
• Troubleshoot complex network, connectivity, and performance issues across hybrid environments
• Implement security best practices aligned with AWS Well-Architected Framework
• Participate in on-call rotations supporting critical production systems
• Provide operational support, troubleshooting, and resolution for cloud-related incidents
• Collaborate across CloudOps, Networking, DBAs, and Application teams
• Document architectures, runbooks, and operational procedures

Requirements:

• 5-8+ years experience in cloud, DevOps, SRE, or systems engineering roles
• Strong hands-on experience with AWS (EC2, VPC, IAM, ELB/ALB, RDS, S3, CloudWatch, etc.)
• Proven experience with Infrastructure as Code (Terraform preferred)
• Strong scripting and coding experience (Python, Bash, PowerShell, or similar)
• Solid background in networking fundamentals (TCP/IP, DNS, VPNs, routing, firewalls)
• Experience with Linux-based systems in production environments
• Familiarity with monitoring/logging platforms (Datadog, CloudWatch, LogicMonitor, etc.)
• CI/CD tools (GitHub Actions, GitLab CI, Jenkins, Azure DevOps, etc.)
• Configuration management and automation tools
• Containerization and orchestration (Docker, ECS, EKS, Kubernetes - preferred but not mandatory)
• AWS certifications (Solutions Architect, DevOps Engineer, or equivalent)
• Experience supporting high-availability, regulated, or SaaS environments
• SRE experience (error budgets, SLIs/SLOs, post-incident reviews)
• Experience working in hybrid cloud or legacy-to-cloud migration environments
• Strong documentation, communication, and cross-team collaboration skills