Principal Product Manager (AI)

Wisdom is a company that blends industry expertise with advanced technology to improve dental practices. They are seeking a Principal Product Manager (AI) to own the strategy and roadmap for an AI-first product that enhances dental billing workflows.

Responsibilities:

• Own strategy and roadmap for an AI-first product. Balance short-term wins (human-assisted tools) with long-term bets (autonomous AI agents)
• Shadow revenue specialists, billers, and dental office managers to understand workflows end-to-end. Translate tribal knowledge from 10+ year industry veterans into structured product workflows and context for AI
• Be on the forefront of AI design patterns. Help us build new agentic workflows, human-in-the-loop UX patterns, AI-to-human escalation paths, and audit trails
• Define gradual autonomy models: when should AI act autonomously vs. escalate to humans

Requirements:

• 8+ years as a Product Manager, with at least 3 years working on AI/ML products
• You're already shipping AI products. You've built things with LLMs and agent frameworks, you've felt the pain of eval infra and prompt regressions, and you have strong opinions on the mechanics of how we build
• You leverage AI across the entire stack of the job: drafting and pressure-testing strategy, running synthetic user research, building evals before specs, prototyping flows in code, and shipping PRs when it's faster than writing them up. You treat AI like a co-worker you're constantly delegating to and learning from
• You've built pure agentic or human-in-the-loop systems before. You can make tradeoffs between 'AI decides, AI performs,' 'AI suggests, human approves,' 'AI acts, human audits,' or even 'AI skipped, human only.' Bonus if you've done this in healthcare, fintech, or another regulated space where being wrong has massive consequences