Sr. Product Manager - AI Applications

iHerb is the world's largest eCommerce platform dedicated to health and wellness products. The Senior Product Manager - AI Applications is responsible for the strategic development and deployment of AI-based solutions to enhance internal efficiencies within the Revenue Organization, focusing on areas such as Marketing, Pricing, and Merchandising.

Responsibilities:

• Develop and oversee the product roadmap for AI-driven internal tools and agentic workflows
• Design AI solutions to automate and optimize processes within Marketing, Pricing, and Merchandising
• Collaborate with the Revenue Organization to identify high-impact opportunities for AI integration
• Deploy and iterate on AI applications at high speed to meet evolving business needs
• Manage the integration of AI platforms and orchestration tools into existing internal infrastructures

Requirements:

• High degree of accuracy and attention to detail
• Excellent organization skills and ability to multi-task
• Expertise in AI workflow management and orchestration tools (e.g., n8n)
• Deep understanding of LLM-based development environments and tools like Claude Code
• Experience with Model Context Protocol (MCP) servers and system integrations
• Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy
• Generally requires a minimum of 10+ years of experience in Product Management, with a significant focus on AI/ML application development and the deployment of agentic solutions within a corporate environment
• Bachelor's Degree in Computer Science, Data Science, Business, or a related technical field is preferred, or a combination of education and equivalent work experience
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms)
• Proficiency in AI platforms, agentic frameworks, and automation tools