Senior Technical Product Manager (Patient Engagement Experimentation), Remote

Aledade, Inc. is a public benefit corporation focused on empowering independent primary care. The Senior Technical Product Manager will design technical solutions to enhance patient engagement, optimize A/B testing processes, and collaborate with analytics teams to drive data-driven decision making.

Responsibilities:

• Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective
• Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
• Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution
• Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
• Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration

Requirements:

• 8+ years of product management experience in technology, technology-enabled services industry, or a SaaS product
• 5+ years managing A/B testing programs in patient/consumer engagement, preferably in healthcare or digital health
• Experience optimizing agentic AI or conversational AI performance (prompt engineering, dialogue optimization, voice/SMS agent tuning)
• Proven track record managing high-velocity test programs (10+ concurrent tests, weekly launch cadence)
• Strong analytical fluency: experimental design, power calculations, statistical interpretation, and ability to partner effectively with data science/analytics teams
• Expertise in multi-channel orchestration and patient journey optimization
• Power user proficiency with A/B testing platforms (e.g., Optimizely, Braze) and analytics tools (e.g., Amplitude, Mixpanel)
• Experience using data and primary research to inform solution design and build internal business understanding
• Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams
• Product development experience in the context of the development of a healthcare technology product
• Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise
• Intermediate understanding of EHR data integration and applicable data standards (e.g. FHIR)
• Knowledge of SQL, ideally with PostgreSQL experience
• Knowledge of healthcare administrative and clinical data sets, including demographic, financial and clinical data. Basic understanding of healthcare administrative or clinical workflows for inpatient, ambulatory or ancillary services