Senior Project Manager / Operations Lead

First Principles & Concepts is a company focused on healthcare transformation and public sector modernization. They are seeking a Senior Project Manager / Operations Lead to support day-to-day operations for large-scale initiatives, coordinate program activities, manage schedules, and facilitate stakeholder engagement to ensure successful program execution.

Responsibilities:

• Lead day-to-day program operations, coordination activities, and Program Management Office (PMO) functions across multiple workstreams
• Manage program schedules, milestones, deliverables, and action item tracking to ensure alignment with project timelines and contractual requirements
• Coordinate meetings, working sessions, stakeholder discussions, and governance activities, including agenda development, facilitation support, and documentation of outcomes
• Monitor operational progress and communicate status updates, risks, dependencies, and escalation items to program leadership
• Manage coordination and communication activities across internal teams, subcontractors, vendors, and subrecipients
• Track program deliverables, reporting deadlines, and operational priorities to support successful program execution
• Prepare executive reports, status updates, presentations, dashboards, and program documentation
• Maintain program documentation, meeting records, action logs, risk registers, and operational tracking tools
• Ensure consistency, accuracy, and completeness of operational reporting and program materials
• Support engagement and coordination with client stakeholders, program leadership, and cross-functional teams
• Facilitate communication across operational, technical, and administrative teams to support alignment and issue resolution
• Assist with identifying operational risks, dependencies, and process improvement opportunities
• Support follow-up activities and accountability tracking for decisions, action items, and deliverables
• Lead implementation oversight activities, operational planning, and program coordination efforts
• Monitor program performance, resource coordination, and workstream alignment to support successful delivery outcomes
• Contribute to process improvement initiatives and operational efficiencies across the program
• Provide operational leadership support for governance activities, executive meetings, and strategic planning sessions
• Collaborate effectively across diverse teams in a fast-paced and highly collaborative environment
• Demonstrate professionalism, accountability, responsiveness, and strong organizational skills
• Support a culture of collaboration, operational excellence, and client-focused service delivery

Requirements:

• Bachelor's degree required in Business Administration, Healthcare Administration, Public Health, Management, or a related field
• Minimum of 8 years of experience supporting complex program operations, Program Management Office (PMO) coordination, reporting, stakeholder engagement, or implementation oversight within healthcare, public sector, or government environments
• Strong organizational and operational management skills with the ability to manage multiple priorities and deadlines simultaneously
• Experience supporting Program Management Office (PMO) operations, program coordination activities, and executive reporting processes
• Strong communication and interpersonal skills with the ability to collaborate effectively across diverse stakeholder groups
• Ability to coordinate complex schedules, meetings, deliverables, and operational activities in fast-paced environments
• Experience maintaining operational tracking tools, documentation, and reporting artifacts
• Strong attention to detail and ability to monitor progress, identify risks, and support issue resolution activities
• Ability to synthesize operational information into concise and actionable updates for leadership
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Teams, and SharePoint
• Ability to work independently while collaborating effectively with distributed teams and external partners
• Strong analytical, problem-solving, and critical thinking skills
• Experience supporting large-scale healthcare transformation initiatives, public health programs, Medicaid operations, or government modernization efforts
• Experience managing cross-functional workstreams, operational coordination activities, and program reporting
• Experience supporting subcontractor or subrecipient coordination activities
• Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile, or related project management certification