Doma Technology LLC offers innovative solutions for the real estate industry, aiming to simplify and enhance the closing process. They are seeking a Product Manager to support their core platform in the Title & Escrow space, focusing on Data Services and External Integrations, while collaborating closely with engineering and external partners to drive execution and improve product performance.
Responsibilities:
- Own day-to-day product execution and roadmap across Data Services and Integrations initiatives, including Doma’s Public API
- Translate product strategy into detailed requirements, user stories, and acceptance criteria
- Manage and prioritize the product backlog across multiple workstreams
- Partner closely with engineering to deliver scalable, high-quality solutions
- Support integration efforts with external partners, ensuring reliable and scalable data exchange
- Bridge subject matter experts and AI systems, synthesizing domain feedback to improve how AI agents process real estate documents
- Define and track key product and operational metrics across data services and integrations
- Establish visibility into system performance, throughput, latency, and failure points
- Monitor trends and proactively identify degradations, anomalies, or risks
- Partner with engineering and operations to investigate issues and drive resolution
- Create dashboards, reporting, and alerts to improve transparency and accountability
- Act as the product point of contact for third-party data providers, middleware platforms, and technical partners
- Support our Sales team by facilitating new customer onboarding and integrations
- Monitor partner performance, SLAs, and data quality
- Own issue escalation and resolution with external vendors
- Collaborate on integration improvements, reliability, and scalability
- Ensure partner dependencies are well understood and documented
- Collaborate cross-functionally to identify pain points and opportunities for automation, efficiency, and error reduction
- Establish feedback mechanisms to continuously improve systems and processes
Requirements:
- 3–6 years of experience in Product Management or Product Ownership
- Strong execution skills with attention to detail and follow-through
- Experience working with product metrics, monitoring, or system performance
- Comfort working with technical systems, APIs, and data flows
- Experience working with customers, external vendors, and technical partners
- Strong communication skills with both technical and non-technical stakeholders
- Ability to manage multiple product areas simultaneously without losing focus or quality
- Analytical mindset with the ability to use data to inform decisions
- Experience in fintech, proptech, mortgage/title/escrow workflows, or regulated industries
- Familiarity with API-based integrations and data exchange patterns
- Experience working with workflow automation or operational systems
- Exposure to tools like Jira, Confluence, Postman, or similar