Cimpress Technology develops cutting-edge software for mass customization, serving over 17 million global customers. They are seeking a skilled Microsoft 365 and Enterprise Mobility + Security Administrator to manage and secure their cloud-based productivity and security platforms, ensuring compliance and troubleshooting issues.
Responsibilities:
- Microsoft 365 Administration
- Manage Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft 365 Apps
- Monitor service health and resolve incidents and performance issues
- Manage mail flow rules, distribution groups, and mailbox permissions
- Ensure compliance with licensing, governance, and retention policies
- Administer and configure Microsoft Intune for device management (Windows, Mac, Android, iOS)
- Configure Conditional Access policies and MFA using Entra ID
- Manage identity protection and risky sign-in reports
- Monitor device compliance, enforce policies, and manage enrollment status
- Work with Microsoft Defender for Endpoint, Defender for Office 365, and DLP policies
- Assist with threat detection, vulnerability remediation, and secure score improvement
- Maintain compliance configurations and audit logs in Microsoft Purview
- Use PowerShell scripts for bulk user/device management, reporting, and automation
- Maintain documentation, KB articles, and SOPs for common tasks
Requirements:
- Proven experience in administering Microsoft 365 (Exchange, Teams, SharePoint)
- Strong hands-on knowledge of Microsoft Intune and Azure AD (Entra ID)
- Good understanding of Conditional Access, MFA, and device compliance policies
- Familiarity with security tools: Microsoft Defender, Purview, DLP, and Secure Score
- Strong PowerShell scripting capabilities
- Ability to troubleshoot and resolve technical issues independently
- MS-102: Microsoft 365 Administrator
- SC-300: Identity and Access Administrator
- MD-102: Endpoint Administrator
- Strong communication and documentation skills
- Ability to work collaboratively with cross-functional teams
- Proactive mindset towards improving security and user experience
- Experience working in enterprise or hybrid environments
- Basic administration skills in Google Workspace including user and group management, Gmail and Drive settings
- Basic understanding of Google Cloud Platform (GCP) services and administration tasks such as IAM roles, billing, and resource management