Product Manager, Applied Innovation

Encore Support Services is seeking a Product Manager for Applied Innovation to enhance organizational efficiency and data-driven decision-making. The role involves executing measurable improvements across workflows and operational processes.

Responsibilities:

• Identify and eliminate operational friction across departments
• Redesign workflows to reduce cycle time and manual effort
• Unify disconnected data and improve enterprise visibility
• Reduce redundant systems and siloed reporting
• Implement practical automation and AI where it creates real value
• Translate operational needs into scalable technical solutions

Requirements:

• 2–4 years in operations, systems design, product, or process improvement
• Proven track record driving measurable efficiency gains
• Strong systems thinking across workflows and data
• Experience working closely with engineering and data teams
• Practical familiarity with automation and AI tools
• Ability to turn ambiguity into structured, executable plans