Regional Senior Creative Manager - Design Studios

Boston Consulting Group (BCG) partners with leaders in business and society to tackle their most important challenges. As a Senior Creative Manager in the Design Studios, you will lead creative initiatives, inspire teams, and ensure high-quality deliverables that drive business impact for clients.

Responsibilities:

• As a Senior Creative Manager in the Design Studios (DS), you will be the creative leader, inspiring clients with creative solutions that deliver business impact
• You will bring design inspiration and thought leadership to our clients and our creative teams, setting the long-term creative vision and strategies, and driving delivery of innovative, high-quality solutions for all engagements
• You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while creative growing the next wave of creative leaders in Design Studios
• In partnership with the Design Studios regional/global leadership team, you will develop and deliver our creative service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team
• You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors’ activities
• You will also effectively balance creativity and business needs — providing clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule
• On projects you’re responsible for driving inspiration, creative quality and delivering on client expectations
• Developing concepts to improve the quality of production, and implementing new globally consistent standards
• Managing and continuously developing underlying teams, high-performers and low performers
• Engaging with DS leadership on the future vision, external business trends, and team requirements
• Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teams
• Developing and maintaining feedback from clients and team members to ensure the quality of deliverables
• Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services
• Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards
• Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment
• Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams
• Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching
• Maintaining a high level of team engagement and motivating and coaching team members to be good service and people managers
• Ensuring smooth coordination between DS teams and consultant teams across offices
• Planning for appropriate resourcing and team structures to meet the evolving business needs
• Maintaining active communication and sharing best practices across all verticals