Key skills
JiraBusiness AnalysisRequirements GatheringUser Acceptance TestingProcess MappingImpact AnalysisGap AnalysisRoot Cause AnalysisBA CertificationsAgile CertificationsData AnalysisReporting ToolsSystem IntegrationsChange ManagementRelease ManagementStakeholder ManagementAgileMentoringCommunication
About this role
ICONMA is a confidential company seeking a Senior Business Analyst for their remote location. The role involves partnering with business stakeholders to gather and validate requirements, managing documentation, and mentoring junior analysts.
Responsibilities:
- Partner with business stakeholders to collect, analyze, document, and validate business and functional requirements
- Lead requirements gathering sessions, workshops, and stakeholder interviews
- Translate business needs into epics, user stories, acceptance criteria, and process flows
- Manage backlogs in Jira, ensuring clear prioritization and traceability
- Create, organize, and maintain comprehensive documentation including business requirements, process maps, decision logs, and training materials
- Perform impact analysis, gap analysis, and root cause analysis for business and system changes
- Validate solutions by partnering through user acceptance testing (UAT) support and defect triage
- Identify opportunities for process optimization and operational efficiencies
- Mentor junior business analysts and contribute to BA best practices and standards
Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
- 5+ years of experience as a Business Analyst, with at least 3 years in a senior or lead role
- Strong hands-on experience using Jira for backlog management, workflows, reporting, and dashboards
- Excellent written and verbal communication skills
- Strong stakeholder management and facilitation skills
- Experience translating business requirements into technical solutions
- Strong analytical, problem-solving, and critical-thinking skills
- BA or Agile certifications (CBAP, PMI-PBA, CSPO, CSM, or equivalent)
- Experience working with cross-functional and geographically distributed teams
- Knowledge of data analysis, reporting tools, or system integrations
- Previous experience in [industry/domain, if applicable]
- Familiarity with change management and release management practices