Customer Service Specialists

Blyss Journeys is a growing remote team seeking motivated and customer-focused individuals to join as Customer Service Specialists. In this role, you will assist clients with planning and coordinating personalized travel and lifestyle experiences while providing exceptional support throughout every stage of the process.

Responsibilities:

• Assist clients with planning customized vacations, cruises, celebrations, and special events
• Provide professional customer support through phone, email, text, and online platforms
• Research destinations, accommodations, transportation, and experience options based on client preferences
• Coordinate reservations and booking details while ensuring accuracy and efficiency
• Communicate with clients before, during, and after travel or scheduled experiences
• Respond promptly to questions, updates, and changes with professionalism and care
• Maintain accurate client records and booking documentation
• Build strong client relationships that encourage repeat and referral business

Requirements:

• Strong communication and interpersonal skills
• Self-motivated with the ability to work independently
• Organized, dependable, and detail-oriented
• Comfortable using computers, email, and online systems
• Reliable internet connection and phone access required
• Previous customer service, hospitality, or support experience is helpful but not necessary