Strategic HR Business Partner for Insurance

EXL is seeking a Strategic HR Business Partner for Insurance to lead the HR strategy for the Insurance division within the Americas region. This role requires a strategic thinker with deep expertise in HR, analytics, and digital transformation, acting as a trusted advisor to senior leadership to drive organizational effectiveness and culture transformation.

Responsibilities:

• Monitor and apply HR recruiting best practices
• Influence key stakeholders and decision-makers, advocating for HR initiatives and programs
• Apply strategic thinking to HR initiatives, aligning HR strategy with business goals
• Partner with business leaders and key stakeholders to develop and implement comprehensive resource management strategies, tools, and processes to optimize resource allocation, utilization, and availability
• Collaborate with business leaders to conduct resource forecasting and capacity planning to effectively assess and manage resource demands
• Collaborate with stakeholders to monitor resource utilization, identify and address excess capacity, or bottlenecks/conflicts and recommend necessary actions/adjustments
• Demonstrate adaptability in the face of change, leading the organization through periods of transition
• Design and implement employee development programs to enhance skills, improve productivity, and drive employee satisfaction
• Conduct performance management activities, including setting objectives, performance reviews, and managing performance improvement plans
• Lead organizational development initiatives, including change management, organizational design, and cultural development
• Utilize HR metrics and analytics to drive decision-making and identify areas of improvement
• Ensure compliance with all relevant laws and regulations and manage risk within the organization
• Foster a collaborative environment within the organization, promoting teamwork and cooperation
• Promote the company’s reputation as 'best place to work'
• Develop and implement strategic initiatives for recruiting diverse talent in a multi-site organization
• Act as a point of contact and build influential candidate relationships during the selection process

Requirements:

• Possess at least 10 years of experience in a senior HR role, with a focus on resource management, employee development, performance management, organizational development, and talent acquisition
• Experience in working in a global, multi-cultural, matrix organization
• Strong understanding of resource planning, allocation, and optimization principles and methodologies
• Familiarity with resource management software and tools to track, analyze, and report on resource utilization
• Demonstrate proficiency in HR metrics and analytics, with the ability to use data to drive decision-making
• Have a strong understanding of compliance and risk management within the HR context
• Exhibit strategic thinking skills, with the ability to align HR strategy with business goals
• Show strong collaboration skills, with the ability to work effectively in a team and foster a collaborative environment
• Display adaptability, with the ability to lead the organization through periods of change
• Ability to influence key stakeholders and advocate for HR initiatives and programs
• Exhibit strong leadership skills, with the ability to guide and motivate a team
• Demonstrate excellent communication skills, with the ability to clearly convey information and expectations
• Show strong problem-solving skills, with the ability to address issues and conflicts effectively
• Have a strong ethical framework, with the ability to handle sensitive information with discretion and integrity
• Display a commitment to continuous learning and professional development
• Have the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Show a commitment to diversity and inclusion, with the ability to work effectively with individuals from diverse backgrounds
• Possess additional certifications in HR management, such as the SHRM-CP or SHRM-SCP, would be an asset
• Have experience in the Insurance business sector would be beneficial
• A Master of Business Administration (MBA) degree from a recognized institution is preferred