Software Engineer, Control Plane

Hightouch is an Agentic Marketing Platform that enables marketing teams to leverage data and AI for business growth. The Control Plane team is seeking a product-minded backend engineer to develop user-friendly tools for enterprises, focusing on backend systems, access control, and data management challenges.

Responsibilities:

• Roles, Permissions, and Access Control: We have a flexible and powerful access control framework that allows enterprise admins to configure the right level of permissions for different groups of users and teams within their company. As Hightouch expands our product lines, the Control Plane team will also adapt and extend our access control capabilities to support that growth
• Change Management: When a customer’s underlying data model or data warehouse changes, this can have downstream impact on their Customer Studio schema, audiences, and other syncs and data pipelines. What tools can we build for admins to better manage these types of changes at scale?
• Data Warehouse Performance and Costs: As customers continue to adopt Hightouch within their organizations and their usage of Hightouch grows, they’ll drive more warehouse activity and compute from Hightouch. How can we help admins better understand and optimize warehouse performance and costs as a result of Hightouch activity?

Requirements:

• Product-minded backend engineer
• Comfortable diving deep into backend, distributed systems, and asynchronous workflows
• Think holistically about architecture, scalability, maintainability, and reliability
• Strong customer and product thinking
• Comfortable writing and engaging with product specs