Sr. Technical Business Analyst

Catapult Federal Services is a publicly traded financial technology company specializing in software and payment solutions for banks and credit unions. They are seeking a Senior Business Analyst to work on the Card Processing Solutions team, responsible for gathering requirements, facilitating UAT sessions, and collaborating with multiple engineering teams to ensure successful project execution.

Responsibilities:

• Partner with financial institution customers to elicit, document, and validate system requirements from concept through production release
• Author business requirements documents, functional specifications, and system documentation to a high standard
• Facilitate UAT sessions, including ISO 8583 message validation from the switch and ETL handoffs to downstream systems
• Support jBridge integrations and EFT transaction switching, routing, and settlement workflows
• Serve as the primary liaison between business stakeholders and development/QA teams, translating requirements into actionable technical guidance
• Participate in business process re-design efforts and assess how system enhancements can improve workflow and operational efficiency
• Perform application, system, and regression testing as needed
• Collaborate across 5–7 development platforms and 10–15 engineering teams simultaneously
• Drive multiple parallel work streams without dropping the ball
• Contribute to end-user and project management documentation
• Work with industry research groups to anticipate product trends and inform roadmap decisions
• Provide guidance and mentorship to junior analysts on the team

Requirements:

• 6+ years of experience as a business or systems analyst — no exceptions
• Demonstrated experience in requirements gathering, use case development, and functional/technical specification writing
• Payment processing industry experience is required
• Hands-on experience with both Waterfall and Agile development methodologies
• Working knowledge of ISO 8583 message specification and EFT transaction messaging
• Familiarity with EFT transaction switching, routing, high-speed transaction processing, and related constraints
• Ability to manage highly complex, multi-platform projects spanning many engineering teams simultaneously
• Exceptional written and verbal communication skills — equally fluent with a dev team and a bank executive
• Strong collaborative instincts and comfort operating in a matrixed, team-first environment
• Knowledge of debit and credit issuer processing
• Familiarity with JHA products and services
• Data mapping experience
• ATM messaging, fraud strategy, dispute processing, or EFT billing and settlement exposure
• Core banking or core credit union domain knowledge
• Experience in a fast-moving fintech or enterprise software environment
• Bachelor's degree in Business, Information Systems, Computer Science, or a related field preferred. Equivalent professional experience will be considered