Sand Cherry Associates is a company that excels in delivering strategic customer-centric initiatives through data-empowered solutions. They are seeking an experienced Project Manager to manage time-sensitive, cross-department project initiatives for an Integration Management Office within the telecommunications industry. The role involves overseeing project documentation, communications, customer care, and operational workflows.
Responsibilities:
- Daily program/project management throughout the program life cycle
- Manage cross-functional resources, ensuring on-time delivery, meeting budgetary demands, and achievement of business goals
- Work with management to review, optimize and document effective solutions
- Proficient with Smartsheet and SharePoint tools to provide tracking, updates and advanced reporting
- Liaison between cross functional teams such as product development, IT, engineering, operations, data teams, etc
- Build program documentation such as Program Charter, Risk Log, Trackability Matrix, Status Reports, Project Plans, Budget/Forecast or KPI Dashboard
- Integrate business policies and governance processes into project planning
- Manage risks and issues and taking corrective measurements
- Identify, track and report program KPIs to assess impact
- Coordinate, manage and monitor workflow of the cross-functional teams
- Facilitate and lead project meetings and discussions with stakeholders at all levels
Requirements:
- Minimum of 5 years project and/or program management expertise within the telecommunications, broadband, cable industry
- Strong practical experience building project documentation, KPIs, and analyzing processes to identify areas of optimization and improvement
- Experience in the one or more of the following areas is necessary: integrations, migrations, operations or process optimization
- Industry experience either in telecommunications, broadband, fiber or cable industry is required
- Direct hands-on experience with Smartsheet, SharePoint, and Microsoft Office Suite PowerPoint are required
- Proven knowledge of Scrum, Agile & Product Development is necessary
- Ability to collaborate successfully with a wide range of cross functional stakeholders
- Strong leadership and management skills, coupled with ability to individually contribute and deliver on all role expectations
- Ability to find innovative ways to resolve problems and communicate ideas effectively
- Ability to process information quickly and present it in a succinct and insightful format for various stakeholders including executives
- Bachelor's degree required preferably in Business, Communications, Engineering or Computer Science
- PMP certification is preferred