UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive suite of security operations solutions. They are seeking a highly experienced Zscaler SME responsible for overseeing deployments and providing operational support for the Zscaler suite of products for federal customers.
Responsibilities:
- Support a major customer in ongoing operations, support, and engineering with regards to the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies
- Configure and tune the system to optimize performance and/or alerting
- Integrate solutions with third party technology solutions through the API
- Design and engineer network data flow to implement and improve new connections; or troubleshooting existing communications
- Produce documentation such as data flows, data dictionaries, user guides, or operating procedures, user guides, operating procedures, systems design document, disaster recovery documentation, etc
- Interface with company executives as well as government technical management or executive level personnel
- Support communications within major cloud environments such as Azure, AWS, GCP
- Periodic review and improvement of disaster recovery needs
- Deploy and manage virtual servers in the cloud
- Deploy and manage private service edges
- Tuning of data protection standards
- Provide guidance on all aspects of Zscaler network and security capabilities for the customer
- Support of additional third-party network and security products as needed
- Support of cloud service providers (Azure, AWS, GCP) as needed
- Provides internal consulting, technical guidance, information and support to application developers, computer operations, company management and departmental clients. Assists in internal training programs
- Must be able to work with minimal supervision and possess excellent written and verbal communication skills
Requirements:
- US Citizenship is Required, Ability to pass a DHS clearance
- Strong understanding of security threats, tactics, procedures, and remediation
- Very strong working knowledge of the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies
- Well-rounded understanding of a variety of IT (Information Technology) products and protocols to integrate disparate solutions, such as routing and switching, software development, Linux, Windows, and/or cloud computing
- Previous experience implementing security controls in cloud environments
- Strong network engineering skills and experiencing including: SD-WAN, Ports and Protocols, Routing, Firewalling, Policy Based Routing
- At least 10 years of hands-on experience with a combination of: Network Design, Network Engineering, Network Operational Support, cloud engineering, Zscaler, Security Engineering, Security Analysis
- Bachelor's degree
- Experience with all of the following: Zscaler Private Access (ZPA), Zscaler Internet Access (ZIA), Zscaler Digital User Experience, Zscaler Client Connector
- Experience deploying and managing virtual servers in the Cloud
- Experience deploying and managing elastic IPs and elastic network interfaces in the Cloud
- Experience deploying and managing Cloud based load balancers
- Experience with implementing audit trails
- Experience with Cloud based monitoring solutions
- US Citizenship required, and candidates must be willing to be submitted for a US Government background investigation
- No third-party candidates will be considered
- CCIE or CCNP are highly desired