SAP Product Manager

Brooksource is a specialty pharmaceutical distribution company seeking an experienced SAP Product Manager to lead SAP Contracts and Chargebacks initiatives. This role involves owning the product vision and collaborating with various teams to ensure effective implementation of SAP solutions.

Responsibilities:

• Define and own the product vision and roadmap for SAP Contracts and Chargebacks
• Drive measurable business value by improving contract accuracy, dispute reduction, and chargeback recovery timelines
• Identify opportunities for automation to reduce manual effort and compliance risk
• Lead business requirements gathering for complex pharmaceutical chargeback processing, including dispute management, pricing validation, and recovery optimization within a distribution environment
• Translate business needs into clear, prioritized requirements and user stories
• Ensure alignment with pricing policies, regulatory standards, and enterprise objectives
• Partner with IT and delivery teams to ensure requirements are implemented accurately
• Support issue triage, backlog refinement, and ongoing enhancements
• Monitor and report on KPIs related to dispute resolution, recovery performance, and process efficiency
• Collaborate with IT, Finance, Operations, and Compliance stakeholders
• Act as the primary business representative for SAP contract and chargeback capabilities
• Communicate priorities, progress, and outcomes to stakeholders at various levels
• Analyze data and trends to identify improvement opportunities
• Present insights and recommendations clearly to business and technical audiences

Requirements:

• High School Diploma or GED required; Bachelor's degree preferred
• Direct experience working within a pharmaceutical distribution organization
• Strong understanding of pharmaceutical pricing models, chargeback disputes, and recovery processes
• Proven experience in SAP product management or business product ownership
• Experience defining and leading business requirements for SAP solutions
• Strong analytical, logic, and critical-thinking skills
• Ability to synthesize complex data into actionable insights
• Excellent communication skills, including experience presenting to groups
• Demonstrated ability to prioritize work and manage competing demands in complex environments
• Knowledge of SAP modules related to contracts, pricing, rebates, or chargebacks
• Experience with Vistex or other SAP-integrated pricing, rebate, or chargeback solutions
• Experience with financial processes or revenue assurance
• Exposure to regulatory or compliance-driven environments
• Proficiency with data analytics tools (e.g., Tableau, SQL)