Key skills
Consumer protection compliance regulationsUDAAPECOA/Fair LendingTILAFCRA/FACTASCRAMLAFlood complianceFDCPATCPACAN-SPAME-SIGNPrivacy compliance - GLBARTFPATISAEFTAEFAACompliance testingRisk assessmentsCertified Regulatory Compliance Manager (CRCM)People managementRisk ManagementCommunicationCritical Thinking
About this role
Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Compliance Testing Manager will support the Bank's Compliance Management System by conducting compliance testing and monitoring activities of consumer protection compliance regulations to identify and mitigate compliance risks.
Responsibilities:
- Contribute to the design, development, delivery, and maintenance of a best-in-class compliance program
- Conduct compliance testing and monitoring to detect, evaluate, and mitigate potential compliance concerns and ensure compliance with relevant consumer protection regulations, regulatory best practices, and consistency with applicable Bank policies and procedures
- Provide advisory assistance to junior employees (Analysts/Sr Analysts) on compliance testing and conduct second reviews of testing workpapers, memos, etc as requested
- Perform and document relevant risk assessments to determine current risk levels and assist in developing the annual compliance review schedule
- Establish, document, and revise applicable compliance procedures and provide input to Compliance Policies
- Engage with business partners/colleagues to receive documents to review and analyze data and processes to ensure regulatory adherence
- Ensure timely communication throughout the compliance review process, and document and share written compliance testing and monitoring results with key stakeholders
- Prepare and present reporting to the Compliance Committee, and other governance committees as may be required
- Participate in and provide support (testing documentation/information) for regulatory examinations, internal audits, and internal risk reviews
- Stay abreast of changing laws and regulations relating to bank and lending partner products
- Support the Compliance Training area by providing information for custom training courses
Requirements:
- 10+ years working in a bank or other financial institution in a Compliance, Internal Audit, Risk Management, Legal, or Operations role
- 8+ years (of the 10+ above) developing and executing testing focused on Federal consumer protection compliance regulations for at least 10 of the 16 regulations listed below
- Ability to demonstrate solid critical thinking skills in identifying, analyzing, managing, and resolving complex issues, concerns, or potential regulatory issues
- Must have good people-management and interpersonal skills, with the ability to successfully discuss and convey testing results to applicable business owners and management
- Ability to read, analyze and interpret laws, regulations, legal documents, and regulatory guides and manuals
- Assertive self-starter, with the ability to work independently or in a team environment (in person or virtually), while demonstrating exceptional organizational, verbal, and written skills
- Must be able to appropriately prioritize time, manage multiple tasks, and work effectively under tight deadlines, in a fast-paced environment
- Demonstrate high integrity and excellent judgment and problem-solving capabilities
- Certified Regulatory Compliance Manager (CRCM) designation
- Compliance experience working at one of the following Regulatory Agencies: FDIC, CFPB, FRB, OCC, NCUA, a State Department of Financial Institutions, or experience working with/conveying information to banking regulators or Internal Audit